CARE POLICY

Care Policy

At Souq Alkhamies, we are committed to providing the best products that add both style and functionality to your vehicle. To maintain the quality of your accessories and extend their lifespan, please follow the care instructions below:

1. Careful Handling and Unpacking:
When receiving your products, please open the package carefully on a clean, soft surface to avoid any scratches or accidental damage. Gentle handling ensures the accessories remain intact for installation and use.

2. Regular Cleaning and Maintenance:
To keep your accessories looking their best, clean them regularly with a soft, damp cloth. For stubborn dirt or stains, use a mild, non-abrasive cleaner. Avoid harsh chemicals or acidic cleaners that can damage the materials.

3. Installation Instructions:
Please follow the installation guidelines included with each product. Proper installation ensures optimal performance and prevents damage caused by improper use. If you have any questions or need technical support, our team is always ready to assist.

4. Proper Storage:
To protect your accessories from environmental damage, store them in a cool, dry place away from direct sunlight or high humidity. This will help prevent wear, fading, and corrosion.

5. Maintaining Accessory Quality:
Regular cleaning and proper storage will help extend the life of your accessories and preserve their original appearance and quality for as long as possible, maximizing your investment value.

6. Your Responsibility:
We recommend using products only for their intended purpose and avoiding improper use that could cause damage. While we provide high-quality products, personal care plays a key role in maintaining them.

Customer Service and Support:
If you have any questions about care, usage, or experience any issues with our products, please do not hesitate to contact us at contact@souqalkhamies.com. Our support team is here to help you with whatever you need.